Position: Tour Guide, Duke City Pedaler

Purpose: Provides tour services and support for ABQ Trolley Co. Productions.

 

Job Duties:

  • Provide all aspects of an outstanding tour experience
    • Welcomes customers
    • Gives accurate, engaging and interactive tour focused on customer interests while upholding the standards of ABQ Trolley Co.
    • Goes above and beyond to satisfy customer needs
    • Serves as an ambassador for Albuquerque and ABQ Trolley Co.
  • Supports ABQ Trolley Co. Productions as assigned
  • Provides information to customers by answering questions and requests via phone, email and in person
  • Successfully operates ticketing software
  • Maintains professional relationships with local businesses and organizations
  • Provides behind-the-scenes support of ABQ Trolley Co. Productions
  • Responds quickly to requests from ABQ Trolley Co. owners and others
  • Gives feedback and ideas to improve tours and operations
  • Accepts constructive criticism
  • Contributes to team efforts of ABQ Trolley Co.
  • Represents ABQ Trolley Co. at all times

 

Skills/Qualifications: Outstanding customer service, excellent communication skills, familiarity with Albuquerque history and modern culture, ability to stand/walk for long periods of time, professionalism, public speaking, punctuality and willingness to work nights, weekends and some holidays.

 

Pay rate: $9-11 per hour. This position is part time, and hours will vary weekly.

 

Interested candidates should send resume and cover letter to info@abqtrolley.com.

Deadline = June 1, 2015, 5:00 p.m. Late submissions will not be considered.

ABQ Trolley Co. is independently owned and operated by two guys and a trolley.